Terms & Conditions

1. Introduction

Marvellous Fitness is committed to providing high-quality fitness services, gym memberships, nutritional supplements, healthy meals and personal training services through our physical fitness center and our official website.

These Terms & Conditions constitute a legally binding agreement between Marvellous Fitness ("Company", "we", "our", or "us") and every visitor, registered customer, member or user ("User", "Customer", "Member", "you" or "your") who accesses or uses our website or any of our services.

By visiting our website, creating an account, purchasing a membership, ordering supplements, ordering healthy meals, booking a personal trainer or making any payment through our website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with any provision of these Terms & Conditions, you should immediately discontinue using our website and services.

2. Acceptance of Terms

Your continued use of the Marvellous Fitness website signifies your acceptance of these Terms & Conditions, our Privacy Policy, Refund & Cancellation Policy and any other policies published on our website.

These Terms apply to all users without limitation, including visitors, registered customers, gym members, supplement buyers, healthy meal customers, personal training clients and anyone interacting with our business through online or offline channels.

We reserve the right to modify these Terms & Conditions whenever necessary. Continued use of our website after such changes constitutes your acceptance of the revised Terms.

3. Definitions

4. Eligibility

To use our website or purchase any product or service, you must be legally capable of entering into a binding agreement under applicable laws.

If you are below the legally permitted age, you may use our services only under the supervision or consent of a parent or legal guardian.

Marvellous Fitness reserves the right to refuse service, suspend access or cancel any order or membership if we reasonably believe that inaccurate information has been provided or these Terms & Conditions have been violated.

5. User Account

Certain features of our website, including purchasing memberships, ordering supplements, healthy meals and viewing order history, may require you to create or access a customer account.

You agree that all information provided by you is true, complete and up to date. Providing false, misleading or incomplete information may result in suspension of your account, cancellation of orders or termination of memberships without prior notice.

You are responsible for maintaining the confidentiality of your account and for all activities carried out using your account or registered mobile number.

6. Membership Registration

Marvellous Fitness offers various membership plans designed to meet different fitness goals and customer requirements. Membership becomes available only after successful registration and payment.

During registration, members must provide accurate personal information including their name, mobile number and any other information reasonably required for maintaining membership records.

The Company reserves the right to request valid identity proof, payment confirmation or other supporting documents whenever necessary.

7. Membership Activation

Membership will become active only after the applicable membership fee has been successfully received and verified by Marvellous Fitness.

Any delay caused due to failed transactions, payment verification, technical issues or incorrect information may postpone activation until the issue has been resolved.

The activation date recorded by Marvellous Fitness shall be considered final for calculating membership validity.

8. Membership Validity & Expiry

Every membership remains valid only for the duration of the selected membership plan.

• • Membership validity starts from the activation date.
• • Membership automatically expires after the purchased duration.
• • Expired memberships must be renewed to continue using gym facilities.
• • Unused days cannot be carried forward after expiry unless specifically approved by management.

9. Membership Suspension or Termination

Marvellous Fitness reserves the right to suspend, restrict or terminate any membership whenever necessary to maintain discipline, safety and smooth operation of the fitness center.

Membership may be suspended or cancelled for reasons including but not limited to:

• • Violation of gym rules or policies.
• • Misconduct towards staff or other members.
• • Damage to gym property or equipment.
• • Submission of false information.
• • Non-payment of applicable fees or dues.
• • Illegal or unsafe activities within the premises.

Suspension or termination of membership does not automatically entitle the member to any refund unless specifically approved by the management.

10. Gym Rules & Member Responsibilities

Every member is expected to maintain discipline, respect fellow members and staff, and contribute to a safe and positive training environment.

• • Members must follow all instructions issued by gym staff and trainers.
• • Membership becomes active only after successful payment.
• • Membership fees are non-refundable and non-transferable.
• • Membership validity cannot be extended due to absence, travel, illness or personal reasons unless approved by management.
• • Any outstanding dues must be cleared before continuing gym services.
• • Members are responsible for any damage caused intentionally or due to negligence.
• • Appropriate workout attire and footwear should be worn while using gym facilities.
• • Members should use gym equipment responsibly and follow safety instructions.
• • Smoking, alcohol, drugs and any unlawful activities are strictly prohibited inside the gym premises.
• • Harassment, abusive language, threatening behaviour or misconduct towards staff or other members will not be tolerated.
• • Management reserves the right to refuse admission or discontinue membership in the interest of safety and discipline.
• • The gym remains closed on Sundays and on notified holidays or maintenance days.

Failure to comply with these rules may result in suspension, cancellation of membership or denial of entry without any obligation to provide compensation or refund.

11. Supplement Orders

Marvellous Fitness offers genuine nutritional supplements through its website and fitness center. Every effort is made to ensure that product descriptions, pricing, images, nutritional information and stock availability are accurate. However, product packaging, manufacturer information and appearance may change from time to time.

Customers are responsible for reviewing product descriptions, ingredients, serving instructions and usage recommendations before placing an order. If you have allergies, medical conditions, are pregnant, nursing or taking prescribed medication, you should consult your doctor or qualified healthcare professional before consuming any supplement.

Marvellous Fitness shall not be responsible for adverse reactions, misuse, excessive consumption or failure to follow the manufacturer's recommended usage instructions.

12. Healthy Meal Orders

Healthy meals are freshly prepared according to our operational schedule. Customers should ensure that the delivery address and contact information provided at the time of ordering are accurate.

Nutritional values displayed on our website, including calories, protein, carbohydrates, fats and other nutritional information, are approximate values and may vary slightly depending on ingredients, preparation methods and portion sizes.

Customers with food allergies, dietary restrictions or specific medical conditions should contact us before placing an order. Marvellous Fitness shall not be responsible for allergic reactions resulting from undisclosed allergies or dietary requirements.

13. Personal Trainer Bookings

Personal training sessions are subject to trainer availability, scheduling and operational requirements. Booking confirmation is provided only after successful verification by Marvellous Fitness.

Members are expected to arrive on time for scheduled sessions. Failure to attend a scheduled appointment without prior notice may result in forfeiture of that session, subject to the trainer's availability and management's discretion.

Marvellous Fitness reserves the right to reschedule training sessions due to trainer unavailability, emergencies, public holidays or operational requirements.

14. Pricing

All prices displayed on our website are shown in Indian Rupees (₹) and are subject to change without prior notice.

• • Prices may be revised due to market conditions or supplier changes.
• • Promotional offers may be available only for a limited period.
• • Discounts cannot be combined unless specifically stated.
• • Pricing errors may occasionally occur despite our best efforts.

In the event of an obvious pricing error, Marvellous Fitness reserves the right to cancel the order and issue an appropriate refund where applicable.

15. Payments

Payments made through our website are processed using secure and trusted payment gateway providers. Orders, memberships and bookings are confirmed only after successful payment authorization and verification.

In case of payment failure, timeout, duplicate transaction or technical interruption, customers should wait for payment confirmation before attempting another transaction. If any amount is debited without order confirmation, customers should immediately contact our support team with the relevant transaction reference.

Marvellous Fitness reserves the right to reject or cancel any order if payment cannot be successfully verified or is suspected to be fraudulent.

16. Delivery Terms

Product deliveries are available only within the serviceable delivery areas determined by Marvellous Fitness. Delivery charges, if applicable, are calculated during checkout based on current delivery settings.

• • Customers must provide an accurate delivery address and mobile number.
• • Someone should be available to receive the order at the delivery location.
• • Delivery timelines are estimates and may vary due to weather, traffic or operational reasons.
• • Delivery may be delayed because of circumstances beyond our reasonable control.
• • Additional delivery attempts may be chargeable where applicable.

Risk and responsibility for products pass to the customer upon successful delivery at the provided address. Customers should inspect their order at the time of delivery and report any issues promptly.

17. Refund & Cancellation

By placing an order or purchasing any service from Marvellous Fitness, you acknowledge that you have read and understood our Refund & Cancellation Policy.

Membership fees, supplement purchases, healthy meal orders and personal trainer bookings are governed by our Refund & Cancellation Policy, which forms an integral part of these Terms & Conditions.

• • Membership fees are non-refundable.
• • Successfully paid online orders cannot be cancelled once processing has started.
• • Refunds, if approved under exceptional circumstances, shall be processed according to our Refund Policy.
• • Customers are advised to carefully review their order before making payment.

18. Intellectual Property Rights

Unless otherwise stated, all content available on the Marvellous Fitness website is the exclusive property of Marvellous Fitness and is protected by applicable copyright, trademark and intellectual property laws.

This includes, but is not limited to, our company name, logo, branding, graphics, photographs, product descriptions, meal plans, videos, workout content, blog articles, website design, icons, software, source code and other digital assets.

No content from this website may be copied, reproduced, modified, distributed, published, sold or commercially exploited without prior written permission from Marvellous Fitness.

19. Prohibited Activities

Users agree not to misuse the website, gym facilities or any service provided by Marvellous Fitness.

• • Using the website for unlawful purposes.
• • Providing false or misleading information.
• • Attempting unauthorized access to our systems.
• • Uploading viruses, malware or harmful software.
• • Copying website content without permission.
• • Interfering with website functionality or security.
• • Misusing promotional offers or discount programs.
• • Engaging in abusive, threatening or offensive behaviour towards staff or customers.
• • Damaging gym equipment or business property.
• • Violating any applicable law while using our services.

Violation of these Terms may result in suspension of services, cancellation of orders, termination of memberships and legal action where appropriate.

20. Health & Medical Disclaimer

Fitness activities, exercise programs, nutritional supplements, healthy meals and personal training involve varying levels of physical activity and individual health considerations.

Customers are strongly advised to consult a qualified medical professional before beginning any fitness program, consuming dietary supplements or making significant dietary changes, especially if they have any existing medical condition, allergies, injuries, pregnancy or are taking prescribed medication.

Marvellous Fitness does not guarantee specific fitness results, weight loss, muscle gain or health improvements. Individual results vary depending on age, genetics, nutrition, consistency, lifestyle and other personal factors.

Participation in gym activities and use of our products or services is entirely at your own risk.

21. Limitation of Liability

To the fullest extent permitted by applicable law, Marvellous Fitness, its owners, employees, trainers, delivery personnel and affiliates shall not be liable for any indirect, incidental, consequential, special or punitive damages arising out of or relating to the use of our website, products or services.

We are not responsible for delays caused by technical failures, internet disruptions, payment gateway interruptions, third-party services, supplier delays or circumstances beyond our reasonable control.

22. Force Majeure

Marvellous Fitness shall not be considered in breach of these Terms & Conditions or liable for any delay or failure in performing its obligations where such delay or failure results from events beyond its reasonable control.

Such events may include natural disasters, floods, earthquakes, fire, epidemics, pandemics, government restrictions, war, civil unrest, strikes, transportation disruptions, power failures, internet outages, supplier shortages or any other unforeseen circumstances.

23. Indemnification

You agree to indemnify, defend and hold harmless Marvellous Fitness, its owners, management, employees, trainers, delivery personnel, affiliates and authorized representatives from and against any claims, liabilities, damages, losses, expenses, legal costs and demands arising out of or related to your misuse of our website, violation of these Terms & Conditions, infringement of any rights of another person or breach of any applicable law.

This obligation shall survive the termination of your membership, customer account or use of our services.

24. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

All transactions, memberships, product purchases, trainer bookings, healthy meal orders and any other services provided by Marvellous Fitness shall be subject to the applicable laws, regulations and legal requirements in force within India.

25. Jurisdiction

Any dispute, controversy or legal proceeding arising out of or relating to these Terms & Conditions, your use of our website, membership, products or services shall be subject to the exclusive jurisdiction of the competent courts located in Ratnagiri, Maharashtra.

By using our website and services, you expressly consent to the exclusive jurisdiction of the courts of Ratnagiri for the resolution of any legal dispute.

26. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Any invalid provision shall be interpreted in a manner that most closely reflects the original intent while preserving the validity of the remaining provisions.

27. Changes to These Terms

Marvellous Fitness reserves the right to revise, modify or update these Terms & Conditions at any time without prior notice to reflect changes in our services, business operations, legal requirements or industry practices.

Updated Terms & Conditions will become effective immediately upon being published on our official website unless otherwise stated.

We encourage users to review this page periodically to remain informed of any updates.

28. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Refund & Cancellation Policy and any other policies published on the Marvellous Fitness website, constitute the complete agreement between you and Marvellous Fitness concerning your use of our website, products and services.

These documents supersede all previous understandings, communications or agreements relating to the same subject matter.